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Customer reviews of The Elite Carriage Company

At The Elite Carriage Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a stressful experience for many, and finding the perfect car can be a difficult task. We do our best to make the process of buying your next car as smooth and hassle free as possible whatever your requirements may be. We have many return customers that always come to us first when thinking of changing their car some having bought several cars from us over the years.

But don't just take our word for it, see what some of our customers have to say for themselves!

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The Elite Carriage Company

The Elite Carriage Company
5
4.5

Based on 23 customer reviews

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  • 5

    Great Service Excellent Cars

    By ANDY L on 09 June 2020 | Purchase not verified

    It is rare these days people phone you back after committing to. It’s normal now that you believe photos you look at will be an exaggeration of reality and that words of outstanding and excellent need to be treated with caution but a hope things might be. In May I bought a genuinely flawless Porsche Panamera from Elite in what I must say was one of the best experiences in car buying with communication that did what was agreed and care received to make sure all aspects were covered or found out if questions about the car were not immediately known. Regarding what is now my Porsche the advert words were totally accurate and if anything understated, customer service personal and genuine and photos that actually reflected fact. They’re in my contact list and without doubt I’ll consider buying from them in the future.

    Reply from The Elite Carriage Company on 09/06/20

    Hi thanks Andy glad you’re loving your Porsche, thanks for your review. Pete


  • 5

    Highly recommended!

    By Bob K on 23 November 2018 | Purchase not verified

    We recently bought a Mitsubishi Shogun from The Elite Carriage Company. The entire process was very easy and relaxed and the car is fantastic! Would definitely buy from them again.

    Reply from The Elite Carriage Company on 24/11/18

    Hi, Bob We are pleased you are loving your new shogun, Have a lovely Christmas and new year, Pete and Daniel


  • 5

    Great From Start To Finish

    By Robert C on 12 September 2018 | Purchase not verified

    Just purchased a Range Rover Evoque- My partner is absolutely over the moon and the service was fantastic from start to finish. I would very much recommend- many thanks for the great service.

    Reply from The Elite Carriage Company on 13/09/18

    Thanks for the great feedback Rob! We're very glad to hear you're pleased with the car, especially as you hadn't seen it prior to purchasing. We're really happy your partner likes it; and we hope you continue to enjoy it for the duration of your ownership; thanks again and all the best. Elite cc


  • 5

    Easy, honest and exceeded expectations

    By Michael B on 15 August 2018 | Purchase not verified

    I recently purchased a 4yr old BMW 4 series convertible. The car was exactly as it was described on both the website and here, good condition with no 'surprises' when I arrived at the forecourt. The owner is relaxed , easy to do business with, and the whole process was straightforward and pleasant. I highly recommend the Elite Carriage Company.

    Reply from The Elite Carriage Company on 18/08/18

    Hi Michael, Thanks for your feedback! We love to hear about it when our customers are happy with their car, it was a pleasure to deal with you and thanks again, all the best. Elite c c


  • 5

    avove expectations

    By Marcel k on 28 February 2018 | Purchase not verified

    great car,description as advertised.extremely helpful though out, would recommend this dealer to anyone looking.for a serious car.bought on the telephone,travel two hundred miles and did not disappoint .above expectations.Thanks


  • 5

    I purchased an Audi A1 Black Edition 2013, the car

    By Jo-Ann A on 02 October 2017 | Purchase not verified

    I purchased an Audi A1 Black Edition 2013, the car was just as described and the service Pete provided was fantastic nothing was to much trouble. I would highly recommend Elite Carriage Company

    Reply from The Elite Carriage Company on 03/10/17

    Hi, thankyou very much for the positive feedback on your experiance with us. We hope Jack enjoys his new car! Thanks and hope to see you again.


  • 5

    Amazing customer service and highly recommended

    By Tracy C on 01 October 2017 | Purchase not verified

    Fantastic from start to end of the process. Very helpful. Cars come with 6 month gold cover warranty to value of the car on mechanical and electrical. Would recommend to purchase your elite car from here. Pete was extremely friendly and helpful

    Reply from The Elite Carriage Company on 03/10/17

    Hi Tracy, Thank you very much for your positive feedback. We're happy you enjoyed buying your new car and continue to enjoy it throughout your ownership. Hope to see you again


  • 5

    A good dealership Experience is a must!

    By P C on 07 September 2017 | Purchase not verified

    In looking for a replacement for my BMW and keen to stay with a German car, I was presenting with a whole lot of options on Autotrader. However, it's not just about the car , it's the whole purchase experience. I concluded that a great car dealership service and pricing were at the top of the list. But the number one reason I selected 'Elite Carriage Company' dealership over many others is a ‘good dealer experience’. In my opinion, 'Elite Carriage Company' have set the bar well above the rest. Including contact via phone, email, and text. The initial greeting (first impressions), the sales process, vehicle hand over was great. The process was well explained and includes a clean and well-maintained facility (inside and out); staff that were courteous and willing to genuinely help the customer; premium quality service and a great competitive price for the milage too! I would recommend 'Elite Carriage Company' Lord P

    Reply from The Elite Carriage Company on 08/09/17

    Thanks for your great feedback Perry, we hope you enjoy your new S5 cabriolet. Thanks again and we wish you all the best for the future.


  • 5

    A good dealership Experience is a must!

    By P C on 07 September 2017 | Purchase not verified

    In looking for a replacement for my BMW and keen to stay with a German car, I was presenting with a whole lot of options on Autotrader. However, it's not just about the car , it's the whole purchase experience. I concluded that a great car dealership service and pricing were at the top of the list. But the number one reason I selected 'Elite Carriage Company' dealership over many others is a ‘good dealer experience’. In my opinion, 'Elite Carriage Company' have set the bar well above the rest. Including contact via phone, email, and text. The initial greeting (first impressions), the sales process, vehicle hand over was great. The process was well explained and includes a clean and well-maintained facility (inside and out); staff that were courteous and willing to genuinely help the customer; premium quality service and a great competitive price for the milage too! I would recommend 'Elite Carriage Company' Lord P


  • 5

    Heritage of prestige service

    By Jason B on 27 August 2017 | Purchase not verified

    I just wanted to say that I was looking for a Jaguar XF it so happens that they had one in stock for my budget, myself and my son ended up spending 30 min admiring the garage collection of cars, the gentleman who was there was very welcoming and had so much time for myself and passion for the history of there garage, it was like a mini museum of prestige motors, all over the walls you can see loads of photos of cars they had in over the 30 years of trading .Daniel was so welcoming to me and my son and give me time to admire there cars. I must admit I then woke up to the fact of why I was really there to view a car of my requirements. I can't tell you guys how impressed I was with Daniel hospitality toward myself and my son. Daniel was full of information about the car and he wasn't that typical sales guy which was nice it makes a change not having a dodgy sales guy trying to sell dodgy cars far from it. So I just want to say thank you for making car hunting a breeze thanks Daniel !!

    Reply from The Elite Carriage Company on 08/09/17

    Thanks for your brilliant feedback, we're glad you enjoyed your visit to our garage! We wish you all the best wish your car hunting and best wishes. Thanks again, Daniel at Elite.