The Elite Carriage Company
Customer reviews of The Elite Carriage Company
At The Elite Carriage Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a stressful experience for many, and finding the perfect car can be a difficult task. We do our best to make the process of buying your next car as smooth and hassle free as possible whatever your requirements may be. We have many return customers that always come to us first when thinking of changing their car some having bought several cars from us over the years.
But don't just take our word for it, see what some of our customers have to say for themselves!
The Elite Carriage Company
Based on 22 customer reviews
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5
Elite Carriage - Great service
By jon K on 19 August 2019 | Verified purchase
Excellent service, really friendly and helpful. Extremely pleased with the car I bought, was is perfect condition, clean and valeted on pickup. Owner was very understanding, kept to his word and held the car for me even though I was unable to visit for several weeks. Great experience, would definitely recommend using them.
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5
Smooth experience
By clive G on 23 May 2019 | Verified purchase
Purchased a BMW 2 Series from the Elite Carriage Company this week. The car was spot on and as advertised. In all a very smooth and non-pushy experience. I would definitely recommend them to anyone looking for a quality car.
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5
Amazing dealership, perfect car!
By Reece T on 14 September 2018 | Verified purchase
Very friendly guys, very knowledgable and great service start to finish, picked up the car same day! Car is also flawless!
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5
Immaculate Cars
By Michael N on 11 September 2017 | Verified purchase
I have recently purchased a BMW m135i from the Elite Carriage Company. The car was exactly as described and in mint condition. The garage itself was quaint, immaculate and had a great selection of high performance cars. The process ran seemlesly with the garage sourcing and completing the finance for me at the lowest rates I had seen on the market. I would highly recommend the Elite Carriage Company.
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5
Audi TTS
By Paul R on 29 June 2017 | Verified purchase
When I turned up to see the car I was delighted to find it was exactly as described by the dealer. I decided to buy the car and everything ran smoothly from start to finish and I love my TTS. Highly recommended.
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5
Return customer
By Tracy F on 16 December 2020 | Purchase not verified
I had the pleasure of purchasing my Range Rover Evoque, 5 years ago , and I have been very happy with that decision. So when I wanted to upgrade to a newer version, I returned to The Elite Carriage Company. Again,the service I received from Pete and Daniel was second to none. Very helpful and informative about the car ,made the whole purchase seamlessly straightforward. So happy with my new car. After care brilliant. Pleasure doing business with this team. Definitely to be recommended.
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5
Elite Carriage Company - Great Purchase
By Colin B on 21 October 2020 | Purchase not verified
Great Company, made buying our car a pleasure, many thanks Very pleased with purchase
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5
Use extreme caution
By Rob B on 04 October 2020 | Purchase not verified
I had a very close shave with this dealer. I paid £1000 deposit on a red 2012 Maserati Granturismo, Subject to a satisfactory pre sale report from Meridien Maserati, that I paid £352 for. The dealer assured me that the car drove beautifully and agreed to take the car 18 miles to Southampton for the inspection. The inspection highlighted some very serious and some dangerous issues with the car, with an estimated £20k to put right. I asked for a refund immediately and was told that £60 would have to be deducted for petrol which had not been asked for in advance. I received a £939 10 days later. If you’re thinking of buying the red Maserati please ensure the brakes disks and pads have been replaced from a safety point of view and that the crankcase gasket has been replaced, not just a bead of silicon wiped across it to try and stem the oil leak. The chassis plates need to be replaced, the anti roll bar bushes are worn and the power steering pump has a leak. The service is now overdue
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5
Bought on the internet, great service
By Kevin O on 21 July 2020 | Purchase not verified
Bought a car over the internet, great experience, car was exactly as described, really happy with service.
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5
Great Service Excellent Cars
By ANDY L on 09 June 2020 | Purchase not verified
It is rare these days people phone you back after committing to. It’s normal now that you believe photos you look at will be an exaggeration of reality and that words of outstanding and excellent need to be treated with caution but a hope things might be. In May I bought a genuinely flawless Porsche Panamera from Elite in what I must say was one of the best experiences in car buying with communication that did what was agreed and care received to make sure all aspects were covered or found out if questions about the car were not immediately known. Regarding what is now my Porsche the advert words were totally accurate and if anything understated, customer service personal and genuine and photos that actually reflected fact. They’re in my contact list and without doubt I’ll consider buying from them in the future.